In this case, we describe how the recruitment funnel of one of our clients, a company providing expert services, is set up.
Before the cooperation, our client had no regulations and no system for hiring specialists. The materials sent by the applicants were not ordered, and the company ended up with employees who were not fully verified.
Briefly let us describe a solution that is applied and allows you to achieve systematization and order.
A company buys a vacancy on Head Hunter, applicants start to respond and the recruiter, with a template letter, responds to the candidate with an invitation. In the message, the candidate is instructed to fill out the Questionnaire and Test Task files, and then click on the link to the CRM form Bitrix24.
As soon as the CRM form is filled out, a new element of the recruitment funnel smart process is created and the business process of working with the candidate starts: a job seeker card and a contact in the CRM are created.
At the "On Review" stage, the first action is to notify the applicant that his or her materials have been received and are coming in for review.
The recruiter checks the correctness and quality of the information provided, and conducts a basic review of the candidate for admission to the test check.
If the candidate has provided materials in full and they should be evaluated, the card is moved to the next stage.
At the «Testing» stage, the product is a completed candidate scoring table - a weighting table for getting a fair score for two dozen parameters.
At this stage, cards of candidates with high scores are accumulated for further comparison and assignment of interviews.
Candidate cards that have been decided to be interviewed are moved to the next stage.
At this stage, the recruiter arranges online meetings with job seekers to conduct an interview with a supervisor. The Bitrix24 Calendar is used to coordinate meetings.
In the near future, there are plans to divide the interviews into 2 stages: the first stage is conducted by the recruiter, the second by the recruiter and the supervisor. Thus, when scaling the recruitment, the cost of manager's resource will be reduced.
At this stage, the cards of successful applicants are accumulated to compare them with each other and make a final decision about each of the applicants.
At this stage, a deal is automatically created in the "HR - Employment Contracts" funnel, we will describe the process of this funnel in the following cases.
If at one of the stages, the recruiter realized that the applicant does not meet the criteria - the card is transferred to the "Rejected" stage.
A polite letter is sent to the applicant informing him/her that cooperation is not possible at this time.
As a result of streamlining the hiring process, this model was able to provide the following benefits:
unsuitable candidates are automatically screened out by instructing the job seeker to fill out and submit the questionnaire and test assignment
crm card with the applicant's data reduced the time of access to information about the candidate (questionnaire, test task, contact information)
candidates are eliminated at the stage "for review," which indicates the effectiveness of the combination of a vacancy + a test assignment
crm-form reduced the cost of creating an applicant card
the task, to check the test task, is given to the candidate's supervisor only when it is really necessary and the candidate meets the basic requirements
the process of recruiting a specialist is transparent to the manager, who orders a specialist from the hr department
the recruitment process and the effectiveness of recruiters work is also fully transparent
the entire history of communication with the applicant is recorded in the crm
If you need to increase the efficiency of your departments, not only HR - feel free to contact us! We develop any custom processes for our Clients taking into account all nuances and specifics of the unique business processes.
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