TASKS AS THE BASIC ENTITY OF THE MANAGEMENT SYSTEM
It's no secret that tasks are the most popular tool of any system. Every day millions of users around the world set tasks for themselves, colleagues, and employees. Tasks are used to control processes, discuss and make decisions, monitor team work, maintain analytics, generate reports, and so on and so forth. It is simply impossible to list all the scenarios.
In other words: tasks are "our everything"! Although, in fact - not everything.
TASKS FOR TWO - WHAT IS IT AND WHY?
A special case is a task that must be completed by two or more employees. Collective decisions, individual actions, and one common goal.
Let's imagine a kind of conditional essence of the task, its goal - to prepare CP for the Client. The Sales Manager, talking to the Client, generates his needs and passes them to the Estimator who, in turn, prepares a calculation and passes it to the Manager. And so until the estimate and the proposal as a whole, will satisfy the customer.
To achieve this goal efforts of two specialists are required. Or, for example, two teams. They must be included in the work in turn, so that eventually the task is done. It turns out a kind of "ping-pong" within one task.
A number of questions arise. Namely:
Traditionally, we start with working out the most convenient and informative formulation of the task. Bitrix24 allows for very flexible and even creative configuration of task parameters and their content.
The task should provide complete information on what the performer should do and how he or she should do it. Additional check lists, references to regulations, templates and documentation make it much easier to understand the task, especially when introducing new employees to the task.
Next, prepare the STAGES of the task, which will show " on whose side the ball is". The employees performing the task will be listed in the Co-Executors field.
widget
And the main component of our elegant solution is our exclusive CHESS CLOCK widget for Bitrix24 tasks, which we place in the right sidebar of the task.
It's easy and convenient to use. After finishing his part of the work, preparing and publishing data for his colleagues, Manager just clicks the TRANSFER widget button.
After a while, having prepared a new estimate and the necessary documentation, and attached it to the Task, the Estimator also clicks the TRANSFER widget button.
In this case, also the total time of each side is displayed. And if you specify a time limit for one iteration in the settings, then if it is exceeded, the timer will be displayed with a red background.
Of course, if you want, you can also send notifications to the manager to keep him informed. Either all of them, or only if the limit is exceeded.
What's the result?
As a conclusion: it is absolutely not necessary to multiply dozens and hundreds of subtasks, while fixing each iteration of each role in the process!
Create efficiently!
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