our blog

Our blog contains interesting posts about our work - automation, business processes, and RPA.

Everything we love so much and work with every day.

17
January,
2023
Don't have 100 leads, have a high conversion rate
Don't have 100 leads, have a high conversion rate
Is it always good to have a large number of leads? At one of our сlients the daily number of incoming orders reached the mark of 100 leads, and in rare cases even passed it.
case
BITRIX24
10
January,
2023
Hypothesis testing scrum - conveyor in bitrix24
Hypothesis testing scrum - conveyor in bitrix24
One of our clients requested a hypothesis testing funnel pilot.
case
BITRIX24
29
December,
2022
"Lean manufacturing" as a way to optimize the company's business processes
"lean manufacturing" as a way to optimize the company's business processes
To manage a company and maintain a competitive advantage, it is important to regularly analyze and refine existing company practices.
case
BITRIX24
22
December,
2022
Effective technical support for it company based on bitrix24
Effective technical support for it company based on bitrix24
The client company began to receive a large number of negative feedbacks about the tech support, which had a negative impact on NPS. That is, our main task was to reduce the time for the Client to get a comprehensive answer to his question about the product.
case
BITRIX24
20
December,
2022
Collecting and transferring data to bitrix24
Collecting and transferring data to bitrix24
We work with information. We want to work efficiently, and to do that, the information has to be with us in Bitrix24.
case
BITRIX24
19
December,
2022
Automation of document flow, bonus calculation and placing tasks into production
Automation of document flow, bonus calculation and placing tasks into production
With the request to optimize the billing process we were approached by a large manufacturing company.
case
BITRIX24
14
November,
2022
Competitive research with bitrix24
Competitive research with bitrix24
Our client is a large brewing company with dozens of branches in the regions. Management was aware of the urgent need to implement a system that would allow to adhere to the standards, automate the management of tasks and their performers.
case
BITRIX24
10
November,
2022
Chess clock for one task per two - how to make it convenient and clear
Chess clock for one task per two - how to make it convenient and clear
Every day millions of users around the world set tasks for themselves, colleagues, and employees. Tasks are used to control processes, discuss and make decisions, monitor team work, maintain analytics, generate reports, and so on and so forth.
case
BITRIX24
02
November,
2022
Analysis and corrections with bitrix24
Analysis and corrections with bitrix24
One of our clients, who is implementing ISO 9001 management system, asked us to systematize and digitize the corrective action process in Bitrix24.
case
BITRIX24
30
October,
2022
Complex implementation of bitrix24 for an internet provider company
Complex implementation of bitrix24 for an internet provider company
Our client is a large brewing company with dozens of branches in the regions. Management was aware of the urgent need to implement a system that would allow to adhere to the standards, automate the management of tasks and their performers.
case
BITRIX24
18
October,
2022
Brewing beer under bitrix24
Brewing beer under bitrix24
Our client is a large brewing company with dozens of branches in the regions. Management was aware of the urgent need to implement a system that would allow to adhere to the standards, automate the management of tasks and their performers.
case
BITRIX24
17
October,
2022
Bitrix24 - how to conveniently manage the archive of deal files
Bitrix24 - how to conveniently manage the archive of deal files
Our client, an official dealer of specialized software, has been working with us for a long and successful implementation of Bitrix24.
case
BITRIX24
07
October,
2022
How to improve the interaction between buyers and sellers in a logistics company with bitrix24?
How to improve the interaction between buyers and sellers in a logistics company with bitrix24?
Our Client is a large logistics company, which faced the problem of lost Leads at the stage of providing a Commercial offer. The number of lost leads before the solution was implemented was 70-75% from the number of incoming orders.
case
BITRIX24
05
October,
2022
Total management of real estate rental on bitrix24
Total management of real estate rental on bitrix24
Companies whose business involves renting a room inventory of a few dozen rooms or more traditionally face the same systemic problems.
case
BITRIX24
04
October,
2022
Aggregation of marginal gains
What is the aggregation of marginal gains and how 1% of improvements to bitrix24 can increase sales by times?
Case study: how small improvements make a big difference.
case
BITRIX24
30
September,
2022
How to organize effective procurement with bitrix24?
How to organize effective procurement with bitrix24?
We describe the components of the solution for Bitrix24 for procurement management. Bitrix24 helps, first of all, to manage relationships with Clients, that is, it is CRM.
case
BITRIX24
16
September,
2022
МАГИЯ ПРИЯТНЫХ И ПОЛЕЗНЫХ МЕЛОЧЕЙ
MAGIC OF PLEASANT AND USEFUL LITTLE THINGS
Working on large complex projects, implementations and applications - all for a global restructuring of the most important processes of the company - developers often miss little things, nice little things.
case
BITRIX24
14
September,
2022
ПОЧЕМУ ПОРЯДОК В CRM - ЭТО ДЕНЬГИ, КОТОРЫЕ ВЫ НЕ ПОДНИМАЕТЕ С ПОЛА?
WHY IS WELL-ORGANIZED CRM MONEY YOU CAN GET OUT OF NOWHERE?
Our Customer, a large logistics company, decided to organize information about 16,000 Clients in their CRM. The Customer wanted not only to update the data, but also to determine which of the Clients could be reactivated.
case
BITRIX24
12
September,
2022
Как в разы ускорить согласование договоров в Битрикс24
HOW TO SPEED UP DOCUMENT APPROVAL IN BITRIX24?
It is now clear to everyone that an electronic document management system is no longer an option. Speed is the key to gaining one of the competitive advantages, thanks to coordinated work, order and transparency of processes.
case
BITRIX24
9
September,
2022
Крупная промышленная компания-производитель, обратилась с задачей организации эффективного контроля продаж в дилерской сети.
HOW TO CONTROL SALES OF DEALER NETWORK WITH BITRIX24?
One of our clients, a large industrial manufacturer, turned to us for help in organizing effective sales control of a dealer network.
case
BITRIX24
29
August,
2022
Автоматизация процессов предоставления КП и разработка воронок для коммерческого департамента крупной логистической компании
HOW TO REDUCE CUSTOMER LOSSES FROM 75% TO 5% IN SALES DEPARTMENT FUNNEL OF LOGISTICS COMPANY?
Automation of commercial proposal submission and development of funnels for commercial department of large logistics company.
case
bitrix24
23
August,
2022
Recruitment funnel in bitrix24 for hr department
Recruitment funnel in bitrix24 for hr department
In this case, we describe how the recruitment funnel of one of our clients, a company providing expert services, is set up.
case
BITRIX24
07
February,
2022
RPA: AUTOMATIC PROCESSING OF REQUESTS, RECEIPT AND ISSUANCE OF LICENSES AND THEIR RECORDING
RPA: Automatic processing of requests, receipt and issuance of licenses and their recording
Development of the RPA software robot. Automatic processing of applications, obtaining and issuing software licenses.
case
RPA
22
November,
2022
Bitrix24 implementation guide
Bitrix24 implementation guide or how to implement bitrix24 without fatal losses
Before you start implementing Bitrix24, you should take care of describing the goals of implementation in order for this implementation to be effective and work for the company.
case
BITRIX24
11
May,
2021
Automating the work of the detailing studio
Automating the work of the detailing studio
One of our clients, a detailing company, turned to us with the task of automating everyday processes.
case
BITRIX24
19
February,
2021
Complex implementation of bitrix24 for an apartment chain
Complex implementation of bitrix24 for an apartment chain
Another example of a comprehensive approach to implementing CRM Bitrix24 into the operational processes of the enterprise was the implementation for our client - a company that manages a chain of apartments with daily rent.
case
BITRIX24
11
January,
2021
Bitrix24 crm implementaton for off-road club
Bitrix24 crm implementaton for off-road club
One of our clients, a leading off-road project that unites off-road travelers, approached us with the task of automating the company's processes.
case
BITRIX24
17
December,
2020
Technical support of the bitrix24 corporate portal
Technical support of the bitrix24 corporate portal
Along with integrating the CRM Bitrix24 into the client's processes, an important task remains providing technical support and administration of the corporate portal. A client, a federal logistics company, turned to us with such a task.
case
BITRIX24
13
November,
2020
Extending the functionality of bitrix24 for project management
Extending the functionality of bitrix24 for project management
One of our clients, a construction company, approached us with the task of refining the existing CRM Bitrix24 functionality to expand the project management capabilities.
case
BITRIX24
11
November,
2020
Automation of service tasks and reports
Automation of service tasks and reports
A company engaged in the selection, supply and maintenance of equipment for digital printing on textiles approached us. The basic configuration of the portal had already been done and the client was interested in automating the typical tasks of the company.
case
BITRIX24
28
October,
2020
Application development for bitrix24
Application development for bitrix24
The introduction and use of CRM Bitrix24 in company processes and automation of these processes, can greatly simplify daily work in many areas of activity. One of our clients, an acting agency, approached us with a similar task of automating their work processes.
case
BITRIX24
01
October,
2020
Comprehensive implementation, configuration and training in crm bitrix24
Comprehensive implementation, configuration and training in crm bitrix24
As practice shows, the implementation of CRM Bitrix24 in the running processes of the company can occur simultaneously on several levels of work.
case
BITRIX24
30
September,
2019
Procurement automation in a medical company
Procurement automation in a medical company
In previous articles we told you about how automating a company's routine processes can improve employee efficiency and save a significant part of the budget. More and more companies want to increase their efficiency and take advantage of automating their processes.
case
BITRIX24
18
June,
2019
Bitrix24 for business centers
Bitrix24 for business centers
In this article, we would like to dwell separately on the possibilities of implementation in companies, which, in one way or another, are connected with real estate management and services.
case
BITRIX24
14
May,
2019
Universal auto-updating account creation activity for business processes and robots
Universal auto-updating account creation activity for business processes and robots
Bitrix24 presents a large set of tools for automating routine actions. These are robots and business processes that allow you to describe and automate a significant part of typical actions. Unfortunately, at the moment, there is no action in business processes that allows you to create an invoice.
case
BITRIX24
07
May,
2019
Management of user fields in bitrix24 - compulsory, editing restriction
Management of user fields in bitrix24 - compulsory, editing restriction
How to ensure the protection and integrity of information from changes by employees who have access to the transaction.
case
BITRIX24
02
April,
2019
Bitrix24 and google documents
Bitrix24 and google documents
We present a list of our clients' tasks and possibilities of solving them with the help of google services.
case
BITRIX24
23
March,
2019
Using bitrix24 in a box (On-premise Edition)
Using bitrix24 in a box (On-premise Edition)
CRM Bitrix24 is available as a cloud version, which runs in the cloud on Bitrix servers, and as a boxed version (On-premise Edition), which you can install on your own server. Since both versions have a number of advantages - the choice of a particular solution depends on the goals of the company, which is going to use.
case
BITRIX24
11
December,
2018
Bitrix24 tasks: regulation, dispatching, time estimates and webhooks
Bitrix24 tasks: regulation, dispatching, time estimates and webhooks
Bitrix24 tasks have a rich functionality, different views, and robots. This article is written rather for project managers or production technologists.
case
BITRIX24
08
November,
2018
Saving on guest service optimization with bitrix24
Saving 5000 euros per month on guest service optimization with bitrix24
Transfer to automation of routine actions of managers as a method of financial optimization of departments in companies.
case
BITRIX24
23
October,
2018
Non-standard reports in cloud and boxed bitrix24
Non-standard reports in cloud and boxed bitrix24
In the course of the company's work, it is often necessary to build various kinds of reports. Not always these reports can be built using standard tools.
case
BITRIX24