expert consultations

in-house training

consultations and training

typical implementation mistakes

Unfortunately, quite often the implementation of Bitrix24 takes the wrong way and results in a loss of time or abandonment of the product altogether.

The most common actions that lead to this are as follows:

implementation by your own employee

Almost every day, we witness companies misinterpreting the instructions for using various Bitrix24 functionalities.

Even more often, we see the following: the implementation of Bitrix24 is assigned to an unmotivated employee with no experience in implementing such software and most importantly - without the slightest desire to do so.

The implementation goes nowhere, or goes the wrong way, the company “kind of” implements and saves money.

But these savings, in fact, translate into a loss of time and money. 

typical formal implementation

Another common phenomenon is the use of typical solutions offered by a service integrator. 

This is when an integrator uses so-called package implementations.

The aim of the integrator is to sell the license rather than truly implement an automation tool. 

As a result, the integrator has worked its hours, the client has created and implemented the need to buy a license, but the surplus from the implementation of Bitrix24 is close to zero.

what to do then? 

We believe that the start of Bitrix24 integration or the more complex stages that follow should be effectively implemented rather than imitated. 

Our rule is to give an understanding which tools, in what order and how should be implemented and used - from the very beginning.

We offer our customers only those solutions that will be initially formed taking into account the specifics of the current situation and peculiarities of the company.

Therefore, we suggest that you start working through the Bitrix24 implementation project with a series of expert consultations

what does this approach give?

understanding of solution methods

We talk only about your goals - without the fluff about navigation or interfaces.
From the very first minutes we understand what stage you are at in using the product and give you the expertise to work out a method of solving your company's specific problems.

saving IMPLEMENTATION TIME AND BUDGET

We always start with general considerations of frugality - this idea is extremely important to us. We always offer options that imply efficiency and cost savings.

expertise

We are in favor of having the reference information mastered internally without us

We are ready to guide but we think it's not thrifty to figure out "how interface elements work”. That's why we give away expert information on truly key issues.

what to do if development is required?

Naturally, in addition to expertise, we can offer our clients a solution to all tasks related to the field of development, namely:

complex end-to-end business processes
integration with 1c and other systems
integration with websites and online stores
WRITING SCRIPTS, WEBHOOKS, ROBOTS, TRIGGERS AND ACTIVITIes
development of application for bitrix24
development of custom reports and much more

roadmap

Expert consultations and development are carried out in accordance with the following algorithm:

#1 company's problems and goals

We work out the company's problems and goals at our first consultation (or a series of such if needed).

#2 deadlines and cost

In the dialogue mode, we decide - how, within what timeframe and at what cost Bitrix24 can solve these problems.

#3 tasks

Using the task system, we set tasks within the client portal, connect the right employees, involve them in the work process.

#4 workflow

We work in tasks, promptly responding to events and the emergence of new material.

#5 realization

We complete all development tasks within the approved detailed estimates.

special offer: in-house training for your employee

The implementation process is a painstaking and time-consuming procedure, both on the integrator’s and the client’s side. One needs to build trust, understand motives, overcome resistance in the team.

We provide an opportunity to simplify the process of integration by training an in-house specialist inside the client's company. Often it is the employee who can most effectively survey, talk through the tasks and processes, teach, make clear what is new, especially in the field of automation.

We are ready to guide and train your employee to get the most out of the implementation of Bitrix24.

communication algorithm is as follows:

#1 consultations about training

We provide consultations and training of an employee.

#2 feedback

We give feedback on configuration and business processes offered by the employee.

#3 our take on the problem

We give a shortcut and a general view of the problems.

#4 examples of solution

We offer examples of the solutions, help as consultants and work as a team.

#5 development of custom solutions

We develop any custom solutions under the term of reference drawn up together.